Owns the situation until the situation is resolved, or the guest is in direct contact with the Team Member who will resolve the situation. Ensures all guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department, supervisor, or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern. Shared responsibility with all Team Tropicana to ensure the cleanliness, repair, safety and professionalism of the property, ensuring all areas are maintained at the highest level of standard, by either addressing the issue personally, or when necessary, contacting the appropriate department immediately to handle.Deals games with accuracy while maintaining game integrity.The following and other duties may be assigned as necessary: A career in gaming? At Tropicana Hotel & Casino Las Vegas, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.Īn individual could be successful if they possess the following.
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